About us
Experts in Customer Insights & actions.
Intouch365 is the trusted advisor that guides organisations to innovate and to grow by maximising the potential of your data and technology. We help your organisation to define a clear data strategy that works at all layers of your organisation and break down data silos to empower every organization and employee to understand its customer data and harness it for insights and hyper-personalized experiences and processes.
Our daily mission is to serve our customers to obtain more customer significance and commercial performance by making their customer data work for their business and people. We create a competitive edge to our customers by defining clear customer data strategies.
As a trusted advisor we aim for continues collaboration with our customers from strategy and goal formulation, to goal translation, to goal realisation, to aftercare to goal formulation and so on....... Flexibility and adaptability are grounded by our agile project methodologies. Together with our customers and their stakeholders we collaborate to define their customer data strategies and to create supporting ground, to then shape solutions that give them the power to achieve autonomy creating their commercial objectives.
oUR VALUES
Key values
We are committed to helping our customers realising their commercial objectives. We strive to shape projects, solutions and tools that have impact and contribute to their goals and ambitions. Yet we formulate both goals and solutions that are realistic for each organisation: not too big, but nor too modest.
The success of projects and solutions stands with the support of the people involved at all stages within the project. Therefore we pay utmost attention to adoption and support by
involving people at all levels of the organisation at every single phase of the project.
Our projects serve to build more meaningful relationships for our customers with their customers. We deliver projects and solutions that not just give profound customer insights, but that prominently contribute to realising more valuable conversations.
We aim to deliver self service solutions that give our customers the authority and power to reach their goals in customer centricity. Working with technology is our passion, yet we focus on solutions that are realistic and fit to our customers’ sizes, knowledge levels and goals.
Technology and customer expectations are changing exponentially and it becomes harder and harder to foresee the changes of tomorrow. We therefore shape solutions that are scalable and adaptable to a continuously changing environment by an agile based project approach.
