Artificial Intelligence & Automation

Microsoft Copilot Studio.

Intouch365 helps your organization use Copilot Studio strategically and practically, from customer-facing agents to internal assistants.

Agent Design

Design AI agents that align with your tone of voice, processes, and target groups while building smart assistants tailored to your unique workflows, style, and customer needs.

Knowledge & Data Integration

Link agents to websites, documents, Dynamics 365, Fabric, Dataverse, and other enterprise data sources to build intelligent tools grounded in reliable information.

Actions & Workflows

Empower agents to execute tasks via Power Platform, APIs, and connected systems, transforming AI from basic question-and-answer tools into fully autonomous, proactive agents.

Omnichannel Deployment

Deploy agents across channels such as websites, portals, and Microsoft Teams to support employees, customers, and partners whenever they need it.

Management, Security & Governance

Carefully manage access, monitoring, and logging. This ensures your AI solutions remain safe, secure, and compliant across the entire organization.

Bring AI Into Daily Practice With Copilot Studio

AI delivers true value when it automates repetitive tasks, accelerates workflows, elevates user interactions, and achieves strong user adoption. With Microsoft Copilot Studio, you can build agents that go beyond answering questions to execute actions, integrate systems, and support teams daily.

Intouch365 helps you implement Copilot Studio by guiding you through strategy, use cases, adoption, and practical deployment. Building from a solid data foundation, we unify your processes, knowledge sources, and customer data into intelligent AI agents that empower employees to work faster, smarter, and with a stronger customer-centric focus.

Use Cases

From Vision to Impact With Working AI Agents.

CX Agents

Develop agents that support customers, students, and donors with precise answers, personalized guidance, and automated follow-ups across all digital channels.

Internal Knowledge Assistants

Make internal documentation, data, product information, and process workflows instantly accessible, allowing employees to work faster and with greater autonomy.

Marketing & Sales Agents

Enable AI agents to streamline campaign planning, automate lead follow-ups, deliver customer insights, generate content proposals, and drive sales initiatives.

Process & Task Automation

Connect agents to workflows, backend systems, and data to automate repetitive employee tasks, freeing up valuable time for meaningful customer interactions.

Smart Copilots

The Power of Copilot Studio. 

AI is officially a core part of modern business operations, rapidly transforming how organizations communicate, work, and optimize workflows. Microsoft Copilot Studio allows you to build intelligent AI agents that make customer-facing processes smarter, faster, and fully automated.

We guide you through the fast-evolving world of AI, ensuring you meet critical prerequisites such as a secure data foundation, robust governance, and full regulatory compliance.

Sectors

One Platform, Tailored AI Agents for Every Sector. 

Education

Support prospective students, current students, and faculty with AI agents that streamline course searches, registrations, and onboarding activities, while empowering staff to work smarter with personalized digital assistants.

Finance

Develop agents that assist customers and staff with product details, inquiries, campaign planning, and financial analysis, all built with an absolute focus on security, compliance, and responsible AI.

Charities

Deploy AI agents to support donors, volunteers, and staff efficiently, managing everything from campaign inquiries and donation data to internal fundraising and communication workflows.

Corporates

From retail to utilities across B2B and B2C markets, deploy smart agents to manage customer inquiries, sales funnels, internal knowledge sharing, and marketing workflows. This drives speed, consistency, and clear direction for customers and internal teams alike.